mmk04's Personal Data Protection Policy
Your personal data matters to us. This policy clearly explains what data we collect, how we use it, and how we protect it.
Introduction and Scope
This policy is in place to protect the personal data of all players who access and use the mmk04 platform. It applies to mmk04's website, mobile services, and all related services.
By continuing to use the platform, you are considered to have accepted the terms of this privacy policy. If you do not agree with this policy, please do not use the platform.
We may update this policy from time to time. Any changes will be published on this page and the "Last updated" date will be revised accordingly. We encourage you to review this policy regularly.
Types of Personal Data Collected
We may collect the following types of data in order to provide our services and maintain a secure platform —
A) Information you provide directly
- Name and date of birth (for age verification)
- Email address
- Phone number
- Payment and transaction information (KBZPay, Wave Money, AYA Pay, CB Pay)
- Any information shared when contacting the platform
B) Information collected automatically
- IP address and network connection details
- Browser type and version
- Pages visited, games played, and activity logs
- Login times and session duration
- Device type and operating system
C) Cookies and tracking technologies
We use cookies to improve the website's functionality and enhance your experience. You can block cookies in your browser settings, but some features of the platform may be affected.
How we use your personal data
We use the personal data we collect only for the following purposes—
- To provide account creation and management services
- To verify deposit and withdrawal transactions
- To prevent fraud and financial transaction risks
- To carry out the KYC (Know Your Customer) process in accordance with the law
- To handle players' customer service requests
- To maintain platform security and stability
- To handle responsible gambling matters
- To improve the platform and enhance players' experience
We will never sell your data to third-party vendors under any circumstances.
Sharing personal data with third parties
We may share personal data with third parties only in the following cases—
a) Service providers
We share only the data necessary for them to perform their services with providers such as payment processing companies (KBZPay, Wave Money, AYA Pay, CB Pay) that support our service. Those providers may not use the data they receive for any purpose beyond our instructions.
b) Legal obligations
We are obligated to disclose personal data when required by law, court order, or a request from a relevant authority under applicable law.
c) Business transfers
In the event of a company change, merger, or acquisition, personal data may form part of the transferred assets. Players will be notified in advance in such cases.
Personal data security measures
mmk04 has put in place comprehensive technical and administrative security measures to protect your personal data from unauthorised access, breach, and loss—
- Data transmission protected by SSL (Secure Socket Layer) encryption
- Data stored in encrypted form
- Access to data restricted only to employees or partners who need it
- Regular monitoring and updating of server security
- Regular data backups
However, no one can guarantee that data transmission over the internet is 100% secure. We do our best to provide the strongest protection possible, but we want to be clear that 100% complete security cannot be guaranteed.
Personal data retention period
We will retain personal data for as long as necessary to provide our services, or for the period required by law—
- Account data: For the entire period the account is active, plus a set period after the account is closed
- Financial transaction records: For the period required under financial laws and regulations
- Communication records: For the period required for customer service and dispute resolution
After the retention period ends, personal data will be securely deleted or anonymised.
Age protection
mmk04 services are intended for persons aged 21+ only. We do not knowingly collect personal data from persons under 21.
If you believe a person under 21 has provided us with personal data, please contact us immediately at [email protected]. We will delete that data as quickly as possible.
Your rights regarding your personal data
Each player has the following rights regarding their personal data—
- Right to access: You can request a copy of your personal data that we hold
- Right to rectification: You can request that incorrect or incomplete data be corrected
- Right to deletion: You can request that your personal data be deleted, unless prohibited by law
- Right to restrict processing: You can request that we restrict the processing of your personal data in certain circumstances
- Data portability: You can request a copy of your personal data in a readable format
To exercise any of these rights, please contact us at [email protected]. We will handle your request within the required timeframe.
Cookies and Tracking Technology Policy
Cookies are small data files stored on your device by a website. We use cookies for the following purposes—
Strictly Necessary Cookies
These cookies are essential for the website to function properly. Blocking them may affect how the website works. They are used to maintain your session and keep it secure.
Functional Cookies
These cookies remember your choices and preferences, such as language selection and display settings.
First-Party Analytics Cookies
These cookies help us understand how visitors use the website so we can improve the platform. Data collected from these cookies is aggregated and does not identify you personally.
You can refuse or delete cookies through your browser settings. Please note, however, that doing so may affect your use of the platform and some services we provide.
Policy Changes
This Privacy Policy may be updated from time to time. Any changes will be published on this policy page immediately, and the "Last updated" date will be revised accordingly.
If significant changes are made, players will be notified through an appropriate channel. Continued use of the platform after a policy update will be considered acceptance of the revised policy.
If you have any questions about this policy, you can contact us at [email protected]. Our team is available 24/7 via Live Chat in Myanmar language.
To handle your personal data requests
If you have any questions, requests, or complaints regarding your personal data, you can reach our support team. mmk04 takes player privacy very seriously.
Your personal data is fully protected with SSL encryption.